Smartr365 has automated NATWEST personal mortgage travel, and the company said it will “simplify” work practices for brokers.
The customer relationship management software company said that it has now made fully automated decisions and full mortgage applications in principle on all personal mortgage trips at NATWEST.
It added that the lender’s personal collateral products can now be offered to mainland UK brokers who are registered with NatWest with eligible SMARTR365 users.
The company has added new features to cover:
- Residential Purchase – First time buyers and home movers
- Re-loan application
- Capital and interest repayment types
- Employed and self-employed clients
- Only and joint application
“Our new partnership with Smartr365 will simplify many processes for brokers and clients,” said Nadine Edwards, head of agency mortgage at NATWEST.
“We have been thinking about ways we can deepen our engagement with the broker community and that’s evidence of this commitment.
Smartr365 CEO Conor Murphy added: “It’s not just about integration – it’s about elimination.
“We are eliminating duplications, errors, wasted time and old ways of working. Brokers can go from factual exchange rates to mortgage submissions in a truly automated process – no rekey, no switching system.”
