This post is part of a series sponsored by Actentsync.
For operators and agents selling Medicare Advantage, Supplementary or Part D programs, the Medicare Open admission season is always approaching.
If you are a life insurance company, Medicare agency, or MGA/MGU, and you want to meet the amount of work you need to do before, during and after the Medicare public registration season, then don’t worry. We are here to bring you some best practices to ensure this season goes smoothly for you, your producers and your clients.
When will Medicare open enrollment?
Consumers have a window from October 15 to December 7 to register for the original Medicare and the new Medicare supplemental program (also known as Medsup or Medigap) as well as the Part D program. For Medicare Advantage’s admission competition, January 1 to March 31 is the advantageous open admission season.
Why is Medicare so enrolled?
The Medicare Open admission season is an opportunity for Medicare beneficiaries to join the Medicare Advantage program, supplemental program, or Part D program that best suits their needs. Or, for current Medicare Advantage participants, the Advantage Open Entrance is when they can switch between Advantage programs.
If you have any questions about the complexity of Medicare’s enrollment, check out our introduction to Medicare’s work, which involves WHO, what, when and why Medicare.
Historically, 6.2 million Medicare beneficiaries have taken advantage of the Medicare open enrollment season. Additionally, efforts are increasing to increase the importance of open enrollment seasons and the opportunity to switch between plans. It is very likely that the number of beneficiaries who take advantage of this semester will only increase as popularity increases.
Even once-in-a-lifetime choices are trembling than ever as states increasingly mandate consumers can swap between earnings plans with similar or fewer earnings.
Increased turnover and potential churn means that health insurance agencies are best prepared to handle their business.
Medicare operators, agents and MGA/MGU best practices to execute profitable public admissions
Millions of senior and disabled people are seeking support as they switch between Medicare programs. And, this is not something that an operator, an agent or an MGA/MGU can ignore at all.
After doing it right, the open enrollment season is where these companies prove themselves to be a good machine, gain influence with producers and help Medicare beneficiaries live their best lives. However, if done wrong, the open enrollment season can be messy, stressful and expensive. Fitting, let’s see how the next open enrollment season is more profitable than ever:
No. 1: Accurately evaluate your distribution needs
Maybe you are heavy on Nebraska producers. Maybe you need to focus your recruitment in Georgia. The reality is a demographic change. This means that no two Medicare public admissions seasons will be the same and you must be prepared to meet the market for any given year. This means assessing where producers have the right appointments and licenses to do business and matching them to the region you expect the most opportunities.
This may also mean taking part of your licensed workforce to retain consumer strengths plans or supplementary plans that allow for supplementary conversions without coverage.
For agencies that achieve sales targets through seasonal approaches to seasonal approaches, mapping these opportunities will drive producer recruitment.
> ActentSync’s distribution channel management software dashboard provides you with intelligent visibility into the off-the-shelf state of downstream manufacturers. Get a comprehensive understanding of your workforce and filter through dating, licensing and authority boundaries.
No. 2: Plan How to Join and Log in Before Medicare Public Registration
Whether you need to equip your call center with a call center or hit the sidewalk for Medicare every day, almost all Medicare-Adjacent organizations need to join new producers and distribution partners before or during the open enrollment season. However, it is impractical to call insiders to manage all downstream distributors.
By adopting a plan that includes distribution channel management solutions, you can get started at scale. Don’t tie your employees to producer operational rates, which requires you to continue to increase your internal employees. Use the right software to enable your team to dial the power of producers and right-size distribution channels. Bulk action can help you achieve your goal of getting the right public registration license and date without drama.
>With Admentync, bulk operations help you manage your agents at scale, applying for licenses or appointments from thousands of producers in multiple states at once. Built-in state rules prevent you from applying for unnecessary or duplicate permits, saving you both expenses and employees’ double work.
No. 3: Talented Producer Who Keeps Intuitive Experience
Medicare public registration is annual. It happens every year. However, since many producers have relationships with agents and carriers only for one season, it feels like you start from scratch every year.
By building positive experiences for producers, starting with their first Medicare open enrollment season, operators, agents and MGA/MGU can save time and money by fostering company loyalty and encouraging producers to come back annually.
For new producers, providing a quick and streamlined onboarding process means giving them the narrowest possible waiting period. For many mechanisms and carriers, speed and accuracy are the best differences during this period. Especially if you are a newbie in the industry, you can’t rely on their institutional knowledge to achieve them. However, on a large scale, it is impossible to carry out hand-on white glove boarding services. Therefore, the game’s name is to bring an excellent experience to your producer with intuitive self-service tools.
> ActentSync’s management products provide your producers with a branded portal to you where they can upload their own documents, get messages from your team, and see where in the process. Manage duplicate manual input and automatic messaging and reception of paper wipes
No. 4: Plan to unload producers after Medicare’s open enrollment season
Many health insurance-centric manufacturers operate in temporary roles. Medicare operators, agents and MGA/MGU need the support of these producers to get through the open enrollment season, but may not want to manage them largely for the remaining time. Therefore, they will be boarded on the boat shortly before Medicare opens to school and unloaded shortly after.
Recruiting these new producers and managing the onboarding and unloading process will inevitably bring additional workload to existing employees. By planning the influx of new producers and establishing a recruiting strategy, and also establishing a system for boarding and unloading appearances, companies can frame a successful open enrollment season.
> Apstentsync’s batch operation makes your team terminated is low lift. From notifying the necessary status to preparing an agent for an email termination notice, you can provide the right size distribution force after the Medicare open admission season, put your business at risk and provide unnecessary renewals for manufacturers who do not actively sell their products.
How the correct DCM software is made or broken your Medicare public registration
Medicare’s open enrollment season can be hectic, and human error further complicates the onboarding and unloading cycles that many health insurance agencies experience.
However, in the Required column, visibility to downstream distribution channels and comply with regulatory requirements is maintained.
Fortunately, operators, agents, and MGA/MGU can avoid these slips using Distribution Channel Management (DCM) software. DCM software helps save time and prevents human errors in producer onboarding and unloading.
Are you ready to attend the next Medicare and Medicare Advantage open admissions season?
Actentsync’s management products are the leading DCM software that brings you the advantage during Medicare Open admissions, enabling your employees to:
- During the onboarding process, the mark gap in producer data. This allows companies to correct license or date errors before the manufacturer starts selling, shortening the ready-made process and saving money and time.
- Take a portal that gives your producer direct access to the process’s accountability and visibility, ending the time your employees spend chasing paperwork and answering questions.
- Reduce paperwork (digital and other ways) by simplifying onboarding and off-campus processes, making your process less time-intensive and easier to insert with inexperienced employees and producers.
- Create an end date with automation that triggers the unloading process without adhesion, allowing you to manage distribution channels at scale without adding internal staff.
- Getting data through APIs allows you to always provide visibility to all downstream Medicare agents so you can make informed, data-driven decisions about allocating growth.
- Keep records and licensing information for audit and market conduct exams. This way, staff do not need to retrospectively classify documents to extract key data when submitting the exam.
- Complete litigation in batches for your distribution channels, apply for multiple licenses or appointments in multiple states, all in one submission.
Actentsync will make your next open enrollment season less confusing and more profitable. If you are ready to simplify the growth channels of your issuance channel, get management now.
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