Lucie Blanchet, executive vice president of personal banking and customer experience, will retire after 23 years with the agency and serve as strategic advisor to CEO Laurent Ferreira.
Ferreira thanked Blanchett for her “significant contributions over the past two decades,” noting that she was instrumental in making the bank a “customer experience leader.”
Her successor, Julie Lévesque, currently executive vice president of information technology and operations, will take over leadership of personal banking while continuing to oversee technology and operational strategy for personal and business banking.
Ferreira called Lévesque “a seasoned banking executive recognized for her transformational leadership, collaborative approach and innovation,” adding, “She is well-positioned to optimize the bank’s operational and technology levers as we evolve our personal banking model and solutions with a focus on improving efficiency and accelerating growth.”
Other changes include expanded oversight of wealth management chief Nancy Paquet, who will now be responsible for investment distribution and insurance, and capital markets chief Étienne Dubuc, who will be responsible for the National Bank Independent Network. General Counsel Dominic Paradis will add enterprise technology, resiliency and cybersecurity to his responsibilities.
Bank Negara said the adjustments would not affect its financial reporting.
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Dominic Paradis Étienne Dubuc Julie Lévesque Laurent Ferreira Leadership Changes Lucie Blanchet Nancy Paquet National Bank
Last modified: October 29, 2025
