Knowledge Bank has launched standard AI-driven search tools to help brokers navigate complex cases faster.
The beta version of KB Assist allows brokers to enter into their case queries and to explore the most relevant standard areas of real-time AI generation suggestions.
The purpose is to simplify the search process, reduce uncertainty and support standards and anomalies. All Knowledge Bank subscribers have access to new AI tools for free.
Knowledge Bank said the tool is particularly valuable for brokers who deal with unusual scenarios, in which case it can be a challenge to determine the starting point, as well as new consultants who may benefit from other guidance.
“This is the first time that brokers can leverage AI directly within the Knowledge Bank to simplify their processes, improve accuracy and provide better services to their customers,” said Nicola Firth, CEO of Knowledge Bank.
“We are honored to be the first to bring this innovation to market, and that’s just the beginning. The entire AI-based distribution is being developed to enhance the broker and lender experience.”
