Why Submit Category Is a Hidden Bottle Neck in Your Underwriting Workflow

This post is part of a series sponsored by expert insurers.
Your underwriter wants to quote quickly. But instead, they are sifting messy emails, chasing lost information, and trying to clean up what broker submitted just to start.
That bottleneck? This is called a submission classification.
At Selectsys, we simplify this classification layer through trained staff and automation.
Today’s classification problem
Most teams are struggling because:
- Submit unorganized (PDF, scan, Excel, etc.) to arrive
- Email inbox is not monitored for 24/7
- Missing or error in key fields
- Waste time after repeated or garbage submission
- No standardized entry or scoring process
result? Good risks are delayed. Teams waste time. Quick reference drop.
Contents processed by Selectsys
- Submit Inbox Monitoring
- Risk file classification
- Missing field tags (e.g. loss runs, application)
- Internal task assignment of LOB or underwriter
- Push data into AMS or evaluator
- Broker Scorecard Tags (DQ Rate, Priority)
We operate Inside your AMS (e.g. AMS360, Applied Epic or Expert Insured) or submit portal.
Test case: “We can’t quote quickly enough” → Quoting within 4 hours
- client: National MGA, Property + WC Line
- question: More than 100 submissions per day, 30% delayed due to incomplete or misunderstood documents
- action:
- Selectsys Team Tag, Clean and Route Every Submission
- Added risk labels and priority scores
- Created a clean handover to the underwriter
- result:
- Cut 45% in citation turnover
- No more missed sprint risks
- 2 full-time employees reassigned to other projects
Why it matters
Fractions are more than just email sorting. It affects:
- Quote speed – Quick quote to complete more transactions
- Producer satisfaction – Brokers pay attention to delays
- obey – Audit gap caused by misunderstanding or unlicensed submission
- OPS efficiency – Senior staff should not clean accessories
FAQ
Can you work directly with your broker’s inbox?
Yes. We monitor dedicated submission inboxes and classify new risks when they arrive.
What about duplicate or spam submissions?
We tag duplicates and junk. You will only get a clean, actionable commit.
How do you record the risk of trilobite?
We record entries in AMS360, Applied Epic, or your SOPS.
Do you support multiple leaves?
Yes. We support commercial vehicles, GL, WC, property, network and personal lines.
Can we start from childhood?
Absolutely. We recommend a 1-week start pilot to prove the value.
Explore
Submitting a category may be hidden, but it will affect everything. Handle it correctly with Selectsys, your reference engine moves faster, cleaner, and your team works less.
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